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Protection and Safety without Compromise

What Our Customers Say…

Standardisation with easimask at Chelsea and Westminster Foundation Hospital NHS Trust: It was important to the Trust to work with a provider that could offer a high performance product that was effective in protecting staff, was comfortable to wear and that any educational requirements were fully supported. Fit-testing ‘train the tester’ sessions have significantly raised the profile of mask fitting and ensured that we have a resilient train the trainer scheme in place across all key areas. Mask fit-testing is now a regular and flexible occurrence and executive staff are assured that their staff are tested and therefore protected.

Catherine Sands  Head of Emergency Preparedness and Business Continuity

High protection levels in our choice of gowns is very important. We made the switch to FSH 8 years ago and our surgeons wear Supercool Elite, the surgeons gown, designed specifically for wet strenuous procedures. We have always enjoyed a great service from FSH and look forward to working in continued partnership with this forward thinking company.

Steve Thomas  Director, Royal Liverpool and Broad Green NHS Trust

We standardised the majority of our disposable drapes and gowns to FSH in 2005 and haven’t looked back since. We have developed our working relationship which has included launching new FSH lines within our Trust. Full Support Healthcare is led by an experienced, knowledgeable, innovative and forward thinking CEO, with a passion
to provide excellent value for money products.

Jim Kennett  Clinical Procurement Specialist Nurse, North Tees and Hartlepool NHS Foundation Trust

We were using a variety of gowns throughout the Trust so in 2012, we converted to the Full Support range. By working with a British SME we have delivered considerable savings, standardised our product range, reduced inventory and removed the issues of linting found previously with spunlace gowns. FSH have also been able to support us with continued education which includes selecting the correct level of protection to meet our needs across the trust.

Claire Parker  Purchasing Manager, Procurement & E-Commerce, St George’s Healthcare NHS Trust

We will continue to provide CPD approved training and education to our customers. “Sheffield Teaching Hospitals have used the FSH range of respirator masks for a number of years and find them of good quality and fit. FSH provided effective fit-test training on implementation and then at regular intervals as required by the Trust. This clinical support has always been of high quality and supported by an up to date evidence base.”

Michaela Fairest  Clinical Procurement Specialist, Sheffield Teaching Hospitals

Another successful partnership! Finding the right company to partner with has been extremely important to the Royal Free Hospital in London. “The ongoing training, support and service we have received from Full Support Healthcare has been extremely important in enabling the standardisation of such a large Trust to the FFP3 easimask®. The training courses which are both CPD accredited and IPS approved for educational content have given our internal fit testers both the knowledge and confidence to cascade training in their departments making us ready for any pandemic”

Glenn Salazar

We are very pleased with FSH Easimask respirators, the feedback from the Wards has been positive and a cost saving was achieved in the process of standardising to this product. Fit testing was organised by FSH which was very much appreciated together with appropriate training.

Lisa Southall  Senior Category Buyer - Sandwell and West Birmingham Hospitals NHS Trust

At Russells Hall Hospital we have been looking for an partner to help advise us on the complex respiratory protection needs within the healthcare environment. Full Support have done a fantastic job and were able to offer advice and training on the RPE needed to protect frontline staff against a range of viruses, offer solutions to protect support staff from chemicals used to clean instrumentation and how to protect staff with facial hair. They were also able to provide fit tester training days and advice on how to cascade fit testing across the trust in the most efficient way possible.

Helen Watkiss  Health & Safety Manager, The Dudley Group NHS Foundation Trust

Full Support Healthcare’s procedure packs have enabled us as a specialist center to improve patient transition and theatre set-up time, allowing us to complete additional procedures in a day without any compromise or reduction in clinical time spent with patients. We have also been able to reduce hidden costs, which ultimately go back into patient care.

Steve Thomas  Director, Bristol Children’s Hospital

The training was interactive, engaging and direct. All staff who attended commented on how much they enjoyed the sessions. I would not hesitate to recommend Full Support Healthcare for their products, services, assistance and training.

Lee Parnell  Health and Safety Advisor, Lewisham and Greenwich NHS Trust

Since adopting the FSH micropuncture endovenous pack we have been able to significantly reduce waste as the items have been carefully selected with input from surgeons across the UK. We have never failed to cannulate with the micro-puncture access needle, whereas before we would need to open additional kits for around 1 in 5 cases. This is a significant improvement for both clinical practice and efficiencies for the Trust. I use the FSH micro-puncture pack in all my NHS and private clinics and couldn’t be happier with the way in which it has enhanced practice. We are delighted that through purchasing the packs we can also support the Circulation Foundation vascular charity.

Andrew Parry  Consultant and Vascular Specialist, Central Manchester University Hospitals NHS Foundation Trust

The training you have provided our staff has been invaluable. The feedback I've received to date has been very positive with staff being left feeling confident to fit test their colleagues. They inform me they have a greater understanding of the importance for correctly fitting RPE and the skills required to correctly carry out the procedure. I really appreciate the amount of time and effort you continue to provide us. We look forward to seeing you again soon.

Robert Bamford  Health and Safety Manager, Royal Derby Hospital

We have been using the easilite standard and reinforced gowns for a number of years, we changed from the easigown range to achieve maximum savings. We have found that the gown sizing is very generous compared to other brands and we are particularly impressed with the high necklines and ease of applying gloves due to well-
tailored cuffs.

Jim Sherlock  Theatre Manager, Countess of Chester Hospital NHS Foundation Trust

As the Emergency Planning & Resilience Manager for a busy NHS Trust, HSE compliance and the safety of our staff and patients is paramount. We decided to partner with Full Support Healthcare due to their impressive service levels, clinical and product expertise. We value their CPD accredited Fit Tester Training programme and the on-going support that is provided to us.

Chris Allen  Emergency Planning & Resilience Manager, Princess Alexandra Hospital, Harlow

When a supplier is prepared to devote this amount of time and effort to engaging with the Trust, good results, both clinical and financially can be achieved.

Lee McCoy  Purchasing Project Manager. Royal Liverpool Broadgreen University Hospital Trust

Finding the right company to partner with has been extremely important to the Royal Free Hospital in London, the UK dedicated Trust for suspected Ebola patients. The ongoing training, support and service we have received from Full Support Healthcare has been extremely important in enabling the standardisation of such a large Trust to the FFP3 easimask®. The training courses which are both CPD accredited and IPS approved for educational content have given our internal fit testers both the knowledge and confidence to cascade training in their departments making us ready for any pandemic.

Glenn Salazar  Infection Prevention & Control Team Royal Free NHS Foundation Trust

We have been using the easigown surgical gowns for 5 years, converting from linen after an educational talk and significant support in theatres from the Full Support Healthcare clinical team. We have been very happy with the excellent product, high neck lines and services, both supply and ongoing clinical support, and are still seeing ongoing savings following this switch.

Stephanie Joice  Service Manager Peri Op Dept, The Elective Orthopaedic Centre in Epsom

We have been using the full range of surgical gowns from FSH for some time now after converting from multiple suppliers following a gown evaluation. Previously we had numerous problems but now we are confident that all staff are adequately protected and we have seen significant savings. We have been particularly impressed with the Supercool range of fully impervious gowns used in Orthopaedics and general theatres.

Lee McCoy  Project Manager, The Countess of Chester NHS Foundation Trust Hospital

We have been working in partnership with Full Support for over a year now and have built up a fantastic working relationship with them. Standardising to Full Support for our FFP3 respirators has not only provided the Trust with an excellent quality product and 100% service level, but has given our staff a comprehensive training package which ensures we are fully prepared for any situation. Their Fit2Fit Accredited trainers have supported our staff with well structured workshops and easy to use documentation.

Julie Olson  Infection Control, South West London NHS Elective Orthopaedic Centre

It is over a year now since we changed to disposable gowns and drapes, making the Trust substantial savings. All theatre users are extremely pleased and impressed by the quality of these products, especially the Easilite Comfort gowns which give the same level of protection as our old gowns but are lighter and more comfortable to wear. This is the case whether we are scrubbed for a short procedure or one of longer duration. Keep up the good work!

Terri Mountjoy  Theatre Sister, Peterborough & Stamford Hospitals NHS Trust

Full Support Healthcare products have delivered a sustainable cost efficient and clinically acceptable portfolio of consumables, which has allowed us to continue to work with FSH in developing products and fostering a true partnership approach to the purchaser-supplier relationship.

Andrew O’Connor  Director of Commercial Procurement, Central Manchester University Hospitals NHS FT

After a rigorous fit testing process these masks proved to be a superior product all round. During our dealings with FSH, we found them to be knowledgeable, honest and willing to be incredibly flexible in order to meet our needs and those of our customers. They are a great team of people to work with.

Eddie Kooiker  Director, K2 Associates UK Ltd

We have worked with FSH to standardise our respirator masks to FFP3 Easimask - simply because we wanted to be HSE compliant. We are very pleased with the quality of the masks and all staff are very confident in the protection they will provide.

Jane McGovern  Emergency Planning and Business Continuity Manager. Western Sussex Hospitals NHS Foundation Trust

We have enjoyed a successful partnership with FSH for many years. During that time a number of significant and challenging product conversions have taken place that has enhanced clinical care and delivered real cost savings.

Simon Walsh  Head of Procurement, York Teaching Hospital NHSFT

A real benefit to easigown® is the fluid repellency, as trauma is my specialty, we often have significant amounts of washout and it is important to know that the fluid will be repelled and not absorbed by gowns. I have found FSH to be very supportive and responsive e.g. the procedure gown was manufactured at our request and we have a bespoke ENT drape. I am very satisfied with the products I use and would not change from their SMS product to another fabric without exceptional reasons

Ann Kaleda  Sister, Queen Victoria Hospital East Grinstead

Leading the Infection Prevention Control team at ‘Your Healthcare CIC’ it is very important for me to know about and follow the most up to date legislation and protocol. The trainer at Full Support Healthcare delivering the CPD Accredited training workshop was very knowledgeable and her delivery style was excellent, I was particularly impressed when she provided me with comprehensive detailed information regarding the most up to date HSE legislation changes which means I can cascade current regulations to my staff

Shakti Mathers  Infection Prevention Control Lead , Your Healthcare CIC, Part of Kingston Hospital NHS

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