At Full Support Healthcare we understand the value of Strategic Partnership. By forming long-term relationships, designed to leverage strategic and operational capabilities, we can achieve significant ongoing benefits for our customers. As a British SME supplying the NHS,
we are competing with large multinationals to offer a truly valuable proposition, including high quality products at competitive prices. Successful alliances require the very highest levels of coordination, trust, information sharing, creativity and support to fully exploit joint opportunities and at Full Support we always aim to deliver.
Based in Northamptonshire our central location means the company is ideally located to rapidly respond to any urgent product requirements meeting all of our customer’s needs. Due to our extensive additional product portfolio, we are able to offer our healthcare customers a wider choice of more competitively priced products. Our dedicated team are all committed to working with you to obtain the best solutions to support sustainable healthcare and business.
We have a dedicated Customer Service team who will always go the extra mile to accommodate our customer’s requirements. We consistently exceed expected service levels by achieving an average with over 99% of orders successfully fulfilled within 48 hours. At FSH we do not believe in automated phone systems we believe that our customers should have the right to speak to a real person. The phone will always be answered within a maximum of 3 rings and if we say we will get back to you, you can be confident that we will do so in a timely manner – we always aim to exceed our customers’ expectations at all times.
Among the primary benefits of Strategic Partnerships are enhanced Supply Chain synchronisation, a total cost reduction, improved quality and cycle time and a strengthened overall competitive position which exceeds the contributions possible from other traditional relationships.
- Our products are available via all main healthcare distribution channels and on a direct supply basis
- We have our own UK based warehouse with a 24 hour helpline for emergency orders, to ensure our customers can get what they want, when they want it
- Our online delivery tracking service ensures we can share with you the exact status of your order
We offer a 24 hour ordering and distribution service giving you our full support with any emergency infection control or pandemic stock requirement. As the experts in PPE, we are a supplier that you can rely on for:
- Fully impervious gowns, aprons, cover gowns, coveralls and cover up gowns
- FFP3 respirator mask supplies
- Contingency/pandemic stock requirements